What Is a Network Operations Center (NOC)?
Network operations centers (NOCs) are centralized or distributed locations where network engineers monitor network performance and health. They also help detecting anomalies, such as security breaches, outages, and denial-of-service attacks.
NOCs are often divided into three different sections: management, engineering, and operations.
Why Network Operations Center is important?
The NOC is the nerve center of any IT infrastructure. It houses the monitoring and management systems that keep the network operational and maintain infrastructure performance and availability.
NOCs are also responsible for monitoring and managing critical activities such as:
How a NOC should be designed?
A NOC usually has one or more dedicated control rooms with big screens to provide real-time monitoring. It should be designed in such a way that it has everything required for the efficient running of the network.
It is equipped with powerful equipment that monitors the system or network for any signs of an incident or alarm that may require management attention. This equipment might include intrusion detection systems (IDS), intrusion prevention systems (IPS), firewall monitoring, network traffic analysis software, and other tools.
The NOC staff members are highly skilled in order to deal with any incidents that may arise quickly and efficiently.
How to choose your NOC tools?
NOC tools are a critical part of any organization’s IT infrastructure and can be used in various ways. It is important to choose the right NOC tool for your business needs.
A lot of NOC tools offer similar features, so it is important to know what your requirements are before making a decision.
NOC tools features include but not limited to:
In addition, when choosing your NOC tools you need to consider the scalability of the tool and the integration capabilities with other third-party applications and the support options available from various vendors.
What are Network operations center best practices?
It is important to have a clear understanding of how to operate a Network Operations Center. Network Operations Centers have many best practices that should be followed in order to ensure that they are running smoothly: